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How maal49 Handles Your Personal Data

Your account information stays with us — not shared, not sold. When you deposit via bKash, Nagad, or Rocket, the payment details you enter are processed securely and used only to complete your transaction.

Account data protectedbKash, Nagad, Rocket transactions securedNo third-party data salesBangladesh-region access subject to local law
maal49 How maal49 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send data requests, correction notices, or deletion queries to our support address. We aim to respond within a few business days and will confirm receipt.

Live Chat

Our chat team can take your privacy query during support hours. For account-specific data requests, have your registered wallet number ready to verify identity.

Account Settings

Some data — like your contact details — you can update directly from your account settings page without contacting support at all.

DATA SECURITY

How We Protect and Manage Your Information

Encrypted Connections

Every page on maal49 runs over SSL. Data moving between your phone and our servers — including wallet references for bKash, Nagad, Rocket — is encrypted in transit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account data is kept while your account is open. After closure, we retain records for the period required under applicable rules, then delete or anonymise them.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where permitted. Contact support with your registered wallet number to start the process.

Common Questions About Your Privacy

We collect your name, contact details, and the wallet identifier you use — bKash, Nagad, or Rocket. Device and session data is also logged automatically for security purposes.

We do not sell your data. We share only what is necessary with payment processors to complete bKash, Nagad, or Rocket transactions, and with service providers bound by confidentiality obligations.

Contact our support team via email or live chat with your registered wallet number. We will verify your identity and send your data summary within a reasonable timeframe.

Yes. You can request deletion after closing your account. Some records may be retained for the period required under applicable rules before being deleted or anonymised.

Session cookies keep your login active. Analytics cookies help us understand lobby usage. Both can be managed through your browser settings; blocking session cookies will affect login functionality.

Access and data handling depend on your local law and eligible regions. Where permitted, your data is protected under our policy and transmitted over encrypted SSL connections.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.